Case Study: Becker & Döring GmbH Property Management accelerates processes and boosts transparency with EASY SOFTWARE

EASY SOFTWARE installed the EASY DMS for Becker & Döring GmbH property management companies - a plus in transparency and faster processes are the result

Becker & Döring GmbH Property Management, a long-established property manager in Wuppertal, needed a way to handle the complexity of managing more than 3,800 condominiums while maintaining fast, transparent, and customer-oriented service. To support its ISO 9001 quality management processes, the company turned to Easy Software and its EASY DMS document management and archiving solution.

With Easy Software’s EASY DMS, Becker & Döring digitized incoming mail, e-mails, faxed documents, and workflows, while also enabling fast search, automated document assignment, deadline management, and a customer portal for HOA members. The result was significantly greater transparency, fewer status inquiries from owners, faster internal processing, and stronger customer satisfaction; the company reports automatic assignment for around 90% of objects and processes, plus the ability to handle about 11,000 letters and 12,000 invoices annually through scanning and indexing.

Becker & Döring GmbH Property Management

Holger Döring

Managing Partner