Case Study: European XFEL scales task management and Help Desk collaboration with Easy Redmine

European XFEL scaled to 1,800+ users with Easy Redmine cloud

European XFEL, a major research facility, faced challenges with its outdated Redmine-based system, which lacked the tools and flexibility needed to manage its large, diverse user base and complex operations. They sought a modern, cloud-based project management solution from vendor Easy Redmine to improve task management, help desk communication, and user scalability.

By implementing Easy Redmine's cloud platform, the organization gained scalable user management for over 1,800 users, modern task templates, and an integrated help desk system. This solution streamlined collaboration and communication for European XFEL's international scientific teams, successfully modernizing their project management environment and improving operational efficiency.

European XFEL