Case Study: evo improves peak season labor management with Easy Metrics

evo cuts Missing Time from 35% to 15% with Easy Metrics

evo, a sports and outdoor retailer, faced significant challenges preparing for its peak season, including labor shortages, inefficient forecasting, and high rates of unproductive "missing time." To address these issues, the company turned to vendor Easy Metrics and implemented its OpsFM with LMS solution to gain better insights into labor management and build a data-informed culture.

Using Easy Metrics, evo developed fair performance standards and utilized tools like the Employee Scorecard and Missing Time reports to manage and coach its workforce effectively. The solution delivered substantial results: missing time was reduced from 35% to 15%, the company achieved 107% of its units-per-hour goal, and it reported a 7% year-over-year productivity gain. Easy Metrics enabled evo to accurately forecast labor needs, improve temp worker retention, and enter its peak season better prepared than ever before.

Evo