Fairbanks Orthodontics - Customer Case Study

A great example of an orthodontic practice taking full advantage of "on hold time" is heard at Fairbanks Orthodontics in Lehi, Utah. Our script writer works with their team to develop complimentary hold messages that support their efforts to tell patients about ongoing special events, offers and promotions. The Fairbanks Orthodontics "F3" program is a referral program that offers participants dinner and a movie. The Multiple Family Member Discount and the Super Moms! Club also are supported with ongoing phone on hold messages. Fairbanks Orthodontics is an orthodontic care organization that understands the value of custom messages on hold. Since a majority of callers experience at least some on-hold time, Fairbanks gets the conversation going with a custom message on-hold production from Easy On Hold. This professional sound quickly convinces callers that the practice is established, professional and cares.