Case Study: a Tokyo-based executive search firm cuts operational costs with Eastvantage

Tokyo Based Executive Search Firm - Customer Case Study

A Tokyo-based executive search firm sought to significantly reduce the operational costs for its support team in the Philippines. They required a flexible outsourcing partner to provide a tailored solution for this challenge and partnered with Eastvantage for its business solutions services.

Eastvantage successfully transitioned the client's 12-person team and began optimizing operations through cross-training and performance tracking with detailed dashboards. This partnership enabled the client to save 74% on operational costs. Due to high satisfaction and these results, the team managed by Eastvantage has grown by 350% since 2016 to meet the firm's expanding needs.