Case Study: Top 50 Automotive Supplier reduces PPM by 73% with EASE

Automotive Case Study Top 50 Automotive Supplier Reduces PPM by 73% with EASE

Top 50 Automotive Supplier Company, a Fortune 500 tier 1 automotive manufacturer with 60+ plants worldwide, was struggling with a paper-based layered process audit (LPA) program that relied on checklists and spreadsheets. The manual process made it difficult to update questions, track audit completion, and maintain accountability for corrective actions, leading to low completion rates and limited visibility into defects. EASE Inc. provided the company with a more automated approach to plant floor audits.

EASE Inc. implemented its web-based, mobile LPA platform across the North American division and more than 20 European sites, enabling automated reminders, instant reporting, mobile audits, and closed-loop corrective actions. The results included a 73% reduction in internal PPM, a 94% reduction in corrective actions past due over 45 days, and division-wide audit completion rates rising to 85% or more. The company also reduced defects to 18 PPM, below its 20 PPM target, while improving customer quality ratings.