Case Study: Alzheimer’s Association Georgia Chapter achieves lower costs and improved service with EarthLink Business

EarthLink takes care of network, voice and data communications, so a nonprofit can take care of families and caregivers

The Alzheimer’s Association Georgia Chapter needed a more reliable and affordable way to connect seven regional offices, protect sensitive patient information, and replace an outdated PBX system without a large capital expense. Its existing network was costly, underperforming, and supported by poor customer service, making it hard to meet the demands of families and caregivers. Earthlink Business provided the network and voice services used to address these issues.

Earthlink Business implemented a private MPLS network and EarthLink Hosted Voice, doubling network capacity and improving security, call clarity, and reliability. The chapter reduced network costs by 20%, gained substantial additional bandwidth, avoided a major PBX replacement outlay, and made the system much simpler to manage. The result was better productivity, stronger customer service, and improved support for HIPAA-related privacy needs.

Alzheimer's Association

Stephen Brown

VP of Finance and IT, Alzheimer’s Association – Georgia Chapter