Case Study: Large Direct Broker improves profit by over 3% with Earnix Insurance Suite

Large Direct Broker

Earnix worked with a large direct broker in the insurance industry, a fast-growing personal lines intermediary with more than a million customers and significant call center operations. Facing strong competition, declining commissions, and a need for a hands-on, tool-based pricing solution, the customer wanted a way to improve pricing decisions across multiple product lines and integrate pricing directly into its call center system.

Earnix implemented the Earnix Insurance Suite through an eight-month engagement that included scenario modeling, pricing optimization, and real-time integration with the customer’s call center and web interface. The solution enabled several alternative pricing scenarios, daily market monitoring, and instant price updates, helping the customer improve profit by over 3% of premium written within the first year while maintaining retention levels.