Case Study: National Museum achieves faster hiring and culture change with Eagle Hill Consulting

National Museum halves hiring timeline to 49 days with Eagle Hill Consulting

The National Museum faced a challenge as its legacy federal processes, including paper-heavy and duplicative procedures, were limiting its growth and operational flexibility. To prepare for a changing future and adopt a more private-sector model, the museum engaged Eagle Hill Consulting for a business process improvement initiative.

Eagle Hill implemented a comprehensive solution that included streamlining the hiring process, redefining roles and performance metrics, and providing project-management and communications training. This effort drove significant efficiencies and institution-wide culture change. The vendor's work halved the average hiring timeline from 111 days to 49 days and resulted in a 100%+ increase in the museum's internal hiring satisfaction metrics.

National Museum