Case Study: a federal government health agency improves retention and hiring with Eagle Hill Consulting

Federal Government improves retention with Eagle Hill Consulting, identifying 60+ actionable insights

The customer, a large federal health agency, faced significant challenges with high employee turnover and lengthy hiring and training timelines, which hindered its mission-critical operations. To address these chronic retention and workforce development issues, the agency engaged Eagle Hill Consulting to utilize data analytics and visualization for business intelligence insights.

Eagle Hill implemented a three-phase approach, integrating workforce data with qualitative insights to uncover root causes. They developed interactive dashboards that visualized data and identified over 60 actionable insights, which were prioritized using a quantitative scoring matrix. This data-driven strategy provided the agency with a series of feasible, resource-conscious action plans, enabling a profound shift from inaccessible data to actionable solutions for improving retention and operational efficiency.