Case Study: a California-based not-for-profit healthcare plan achieves a safe hybrid return-to-office strategy with Eagle Hill Consulting

California-based Not-for-profit Healthcare Plan improves future of work readiness with Eagle Hill Consulting, backed by 95% survey response and 48 interviews

A California-based not-for-profit healthcare plan needed a strategy to safely reopen its office post-COVID while also making sustainable operational improvements for future scalability. The organization engaged Eagle Hill Consulting to develop a future of work and hybrid workplace strategy to meet these goals.

Eagle Hill implemented a two-pronged approach, gathering extensive qualitative and quantitative data through a 95% response rate employee survey, 48 interviews, and analysis of 100 dashboard measures. Their analysis revealed that remote work had increased productivity and employee happiness. Eagle Hill used this data to build a trusted relationship with the client and develop a tailored three-part workforce planning strategy. This solution provided the client with a clear roadmap for reopening and a sustainable framework for adapting to an uncertain future of work.