Case Study: The Melt achieves 24/7 remote video access and enhanced security across 19 locations with Eagle Eye Networks' Cloud VMS

The Melt - Customer Case Study

The Melt, a gourmet grilled cheese sandwich shop in San Jose, CA, was managing 19 storefronts with a DVR in the back of each store and struggled to reliably access video footage. Seeking a modern solution, The Melt selected Eagle Eye Networks’ Eagle Eye Cloud VMS to replace its legacy DVR systems.

Eagle Eye Networks deployed IP cameras (Axis) across 19 locations—90 cameras total—with Eagle Eye Bridge 304 hardware and 30‑day cloud retention. Management can now access footage anytime via smartphones, receive motion alerts to verify after‑hours security, and monitor daily activities to maintain consistent food and service quality. The move to Eagle Eye Networks delivered centralized, remote access and improved operational oversight.

The Melt