Case Study: Taco Bell achieves rapid mobile video retrieval and stronger operational oversight with Eagle Eye Networks

Taco Bell - Customer Case Study

Taco Bell franchisee operating restaurants in Rhode Island and Connecticut was frustrated with a traditional surveillance system that loaded video slowly and forced him to travel to each site to view footage. Seeking remote, fast access via mobile, he selected Eagle Eye Networks and its cloud video solution—including Eagle Eye Bridge 304 and Eagle Eye Bridge 401 and the Eagle Eye mobile app—to replace the legacy system.

Eagle Eye Networks integrated 41 IP (Hikvision) cameras across the sites (3 locations) with 14-day retention, delivering rapid remote video retrieval and real-time operational visibility. The improved access enabled the franchisee to spot staffing shortages and dispatch help, confirm employee punctuality and customer greetings, and ensure kitchen procedures were followed, significantly improving security and operational management.

Taco Bell