Case Study: a $13B health system achieves faster clinician compliance with e360 automation

a $13B health system cuts clinician compliance time by 100x with e360

A $13B health system needed to comply with new California state legislation requiring clinicians to perform a lookup in the CURES database before prescribing controlled substances. This manual process was inefficient, disrupted clinical workflows, and put clinicians at risk of losing their licenses if they forgot to do it. The health system approached e360 for a user-friendly, automated solution to facilitate compliance.

e360 implemented an automated Python script that integrated into the clinician's virtual desktop behind the Epic electronic medical record. The solution automatically logged into the CURES database and performed the patient lookup when a prescription was initiated, presenting the results in a pop-up alert for the clinician to review. This reduced the administrative time for clinicians by a hundredfold, cutting the process from five minutes to mere seconds. e360 also educated the client's IT team on this new innovation, equipping them with a tool to apply to future challenges.