Case Study: Seagate achieves a demand-driven, synchronized supply chain and 24-hour order commitments with e2open

Seagate builds supply chain driven by customer demand

Seagate, a global leader in hard disk drives, faced the challenge of moving from build-to-forecast to a demand-driven supply chain that could support vendor‑managed inventory, JIT hub replenishment and build‑to‑order manufacturing amid short product life cycles and highly volatile demand.

Seagate deployed E2open’s multi‑enterprise integration and business‑process management to propagate real customer pull signals, synchronize orders and inventory across suppliers and 3PL hubs, and onboard trading partners on a single platform. The solution delivered end‑to‑end visibility and true VMI, reduced logistics carriers from 30 to 2, cut request‑to‑commit time from three days to 24 hours, and improved inventory turns while lowering costs.

Seagate

Goh Yong Chew

Executive Director of Supply Chain Management, Asia