Case Study: Global Health Crisis Company achieves rapid, temperature-controlled global vaccine distribution with e2open Global Parcel

Saving the World through Efficient Vaccine Distribution

A global pharmaceutical leader operating in more than 180 countries developed a breakthrough COVID‑19 vaccine in 2020 and faced the monumental challenge of getting billions of temperature‑sensitive doses to every corner of the world quickly. The company needed a reliable logistics solution to manage cold‑chain transport, select appropriate carriers for diverse destinations, meet tight timelines, and comply with complex international customs and health‑authority reporting requirements.

The company partnered with e2open and implemented the e2open Global Parcel solution to automate and centralize vaccine shipping, combining carrier integrations, temperature monitoring, real‑time tracking, customs compliance, and audit reporting. This enabled timely, compliant deliveries to diverse and remote regions, preserved vaccine efficacy with precise temperature control, minimized waste, and strengthened overall supply‑chain resilience.