Case Study: Leading Developer, Manufacturer and Distributing Company achieves better carrier relationships and cost savings with e2open

Optimize Logistics While Enhancing Carrier Relationships

The Leading Developer Manufacturer and Distributing Company, a North American producer and distributor of fruit and vegetable juices and drinks, was struggling with limited visibility across its multi-site logistics network and had little control over carrier relationships because a freight broker managed procurement. It also faced inconsistent broker performance, premium re-tenders, and rising OTIF fees from major customers. e2open helped the company address these challenges with a transportation management and logistics visibility solution.

e2open implemented an industry-leading TMS with Logistics as a Service support from experienced food and beverage logistics professionals. As a result, the company gained centralized visibility across ERP systems and its transportation network, improved customer service, and became a shipper of choice for carriers. Measurable impact included a 65% year-over-year reduction in one customer’s OTIF fines and a 73% drop in OTP fines for another customer, from $0.15 per case to $0.04.