Case Study: Leading European Multinational Retailer achieves an estimated $15M savings and improved inbound visibility with e2open

Multinational Retailer Transforms Procurement and Logistics Processes to Lower Costs and Improve Service

A leading European multinational retailer with thousands of stores and more than 100,000 annual purchase orders from 800+ suppliers struggled to see which goods were inbound to its distribution hubs. Its legacy transportation management system couldn’t consolidate supplier and carrier updates for the more than 50,000 TEUs moved each year, creating inventory uncertainty, higher demurrage/detention and freight-forwarder costs, and a need for a unified platform supporting order collaboration, transport planning, bookings, customs documentation and forecasting.

The retailer replaced its legacy TMS with e2open applications (Purchase Order Collaboration, Transportation Management, Bookings and Logistics Visibility) after a proof of concept showed timely, complete ocean data. The integrated solution delivers real-time end-to-end visibility, enables internal booking and advanced reservations, and helps optimize consolidation and container utilization—driving operational efficiencies and an estimated $15 million in savings over three years through reduced manual work, fewer exceptions, lower booking and freight-forwarder fees, and improved procurement costs.