Case Study: Leggett & Platt achieves automated import compliance and unified procurement with E2open

Leggett & Platt Springs Ahead With Automated Import Compliance and Unif ied Procurement

Leggett & Platt, a diversified Fortune 500 manufacturer with 19 business units, 19,000 employees and more than 160 facilities worldwide, faced fragmented, decentralized purchasing and import systems. Its 160 autonomous branches used disparate IT and minimal data sharing, making importing highly manual, error-prone and largely managed by brokers—leaving the global compliance team with limited visibility and control.

L&P implemented E2open’s import management solution, integrating a global product master, supplier portal and automated validations with its procurement, transportation and warehouse systems to generate pre‑customs entries, track ABI status and provide full audit trails. The rollout now connects hundreds of suppliers (and multiple carriers and brokers), handles more than 7,500 U.S. shipments a year, reduced cycle times and broker errors, delivered 2–3% product cost savings, minimized data entry and established a unified, compliant procurement process.

Leggett & Platt

John Wainwright

President, Global Services