Case Study: Leading American Multinational Technology Company achieves greater channel visibility and $300M overpayment savings with e2open

Innovative Channel Data Management for an Enduring Legacy Brand

Leading American Multinational Technology Company managed a highly complex global distribution network with thousands of distributors and tens of thousands of resellers, but lacked timely, reliable sales and inventory visibility. Its incentives and commissions were spread across about 70 systems, making administration costly and slowing its ability to adapt programs quickly.

To solve this, e2open deployed e2open Channel Data Management and e2open Incentives and Rebates globally, integrating with Microsoft 365 CRM and an in-house pricing application. With e2open, the company reduced its systems from 70 to 6, connected over 10,000 distributors and 30,000+ partners, saved $300M in overpayments, cut $5M in sales administration costs, and improved partner payment turnaround by 15%.