Case Study: Leading American Holding Company achieves improved global supply chain performance with e2open

Improved Collaboration Maximizes Global Supply Chain Performance

This American holding company is a leading retailer of high-end fashion goods with global, multi‑channel operations across five continents and nearly $6.7 billion in annual revenue. Its complex product development and sourcing—extensive materials (leather, fabrics, embellishments), numerous suppliers across diverse geographies, and heavy reliance on spreadsheets, email and manual processes—created duplicate efforts, limited visibility and slowed decision‑making.

The company implemented e2open’s cloud-based platform to centralize global sourcing and streamline supplier collaboration through a phased rollout, dedicated project team and supplier portal for documents and compliance. The solution automated previously manual transactions, reduced errors and exception handling, accelerated time-to-market, improved supplier performance and visibility, and helped optimize global operations to better support growth and reduce supply chain risk.