Case Study: Shortage Battle achieves proactive parts-shortage resolution and 50% inventory reduction with e2open Supply Collaboration

How to Ensure Uninterrupted Production with Parts Shortage Management

A global leader in barcodes, mobile computing, and RFID technology faced recurring parts shortages that jeopardized production readiness and profitability. Heavy supplier dependence, inaccurate demand forecasts, and manual resolution processes led to costly unplanned stoppages (industry-average $22K per minute), excessive expediting, and excess safety stock.

The company partnered with e2open and deployed the Supply Collaboration platform to gain multi-tier visibility, proactively identify shortages, and use a collaborative shortage-ticketing process to accelerate resolutions. The result: significantly reduced unplanned downtime, 50% lower inventory, 30% cut in expediting costs, doubled inventory turns, and fewer stockouts without increasing safety stock—improving supply readiness and resilience.