Case Study: Global Manufacturing, Healthcare, and Logistics Company halves inventory and doubles turns while beating parts shortages with e2open

Global Manufacturing, Healthcare, and Logistics Company - Customer Case Study

A global leader in barcodes, mobile computing, and RFID serving retail, manufacturing, healthcare, and logistics faced frequent parts shortages that threatened production readiness. Inaccurate demand forecasts, multi-tier supply disruptions, and largely manual shortage-resolution processes led to costly unplanned downtime (industry average $22,000/min), expediting fees, and excess safety stock.

The company partnered with e2open, deploying E2net and the e2open Supply Collaboration platform to gain multi-tier visibility, proactively identify risk, and implement a collaborative shortage ticketing process. The solution shortened resolution times, cut inventory by 50%, lowered expediting costs by 30%, doubled inventory turns, and alleviated part shortages without increasing safety stock—improving supply readiness, resilience, and competitiveness.