Case Study: Global Food Manufacturer achieves over $40 million in duty savings with e2open

Global Food Manufacturer Saves Over $40 Million in Duty Costs

A global food manufacturer and distributor with more than $16 billion in revenue, operations in 100+ countries and exports to over 70 markets was struggling with high volumes of imports managed through largely manual processes. Duplicate work, documentation errors, duty under‑ and overpayments, shipment delays and growing compliance risk made it clear the company could not scale its global trade operations by adding headcount alone.

The company implemented e2open Import Management, Trade Agreements and Global Knowledge in a phased rollout to centralize and automate import/export controls and FTA qualification, supported by ERP integrations and a new Compliance Center of Excellence. The solution reduced errors and cycle times, improved supplier and broker collaboration, lowered inventory and compliance risk, and delivered more than $40 million annually in duty savings.