Case Study: Global Logistics Company achieves enhanced compliance and operational efficiency with e2open Content as a Service (CaaS)

Empowering Global Logistics Company with Regulatory Insights and Up-to-date Trade Content

A global logistics leader operating in more than 220 countries and territories faced a growing challenge: maintaining accurate, up‑to‑date trade content for duties, taxes, classifications and paperwork while navigating constantly changing regulations and a competitive talent shortage among in‑house trade experts. The company needed reliable, normalized data in multiple formats and languages to provide precise landed‑cost estimates and keep its compliance tools current.

They implemented e2open’s Content as a Service (CaaS) powered by the Global Knowledge® repository and a team of 200+ trade professionals. The managed service standardized and automated data extraction and delivery for 230 jurisdictions, added content from 40+ countries, and produced custom change reports—resulting in greater operational efficiency, stronger compliance and risk mitigation, lower costs, faster product launches and improved customer growth in cross‑border trade.