e2open
83 Case Studies
A e2open Case Study
Colony Brands, a mail-order pioneer since 1926 best known for specialty food gifts and a wide range of retail brands, faced the challenge of managing more than 1.5 million shipments during an eight-week holiday peak. The company needed to ensure carrier compliance, handle customized labeling (including colored gift images on postal labels), and process roughly 80% of its annual volume without bottlenecks or excessive costs.
By deploying e2open Global Parcel, Colony Brands automated multi-carrier rate shopping, correctly applied DIM pricing, and tightly integrated shipping with its WMS and conveyor automation via APIs. The solution delivered flexible cloud/hybrid deployment and label customization, cut outbound shipping costs, and reduced time to ship by 25%, enabling scalable peak-season throughput with lower hardware investment.
Jeff Antos
Manager Operation Systems