Case Study: Bausch + Lomb achieves end-to-end parcel visibility and weekly labor savings with e2open Global Parcel

Bausch + Lomb standardize distribution – improving end-to-end visibility and saving at least half a day in labor costs every week

Bausch + Lomb, a global healthcare brand, was struggling to scale distribution after rapid growth and a problematic in-house shipping tool. Managing 25 different carriers with incompatible services and barcode formats made label maintenance and tracking labor-intensive, prevented end-to-end visibility, and left the company unable to confidently inform customers of delivery times.

E2open Global Parcel consolidated carrier tariffs, services and documentation into a single platform, automating labels, manifests and invoices and centralizing tracking and performance data. The result was standardized, more efficient distribution with full order-to-delivery visibility, reduced shipping costs, at least half a day saved in labor each week, and improved customer satisfaction.

Bausch + Lomb