e2open
83 Case Studies
A e2open Case Study
Batory Foods, a national distributor of sweeteners, starches, fruits, proteins and other food ingredients, struggled to manage thousands of deliveries across a sprawling logistics network using manual spreadsheets. That process caused frequent errors, long hours of manual tracking, poor visibility into shipment status and growing customer dissatisfaction due to the lack of real-time updates.
E2open implemented a real-time transportation visibility (RTTV) solution—Logistics Visibility—providing up-to-the-minute tracking, automated data consolidation, predictive delay algorithms and proactive alerts. Carriers and stakeholders completed setup and training, Batory committed to expanding RTTV services, and the company is preparing for a full rollout that promises improved accuracy, faster issue resolution, better customer service and greater operational efficiency.