Case Study: Australia Post achieves more efficient parcel delivery with e2open’s last-mile delivery solution

Australia Post serves 13 million customers with e2open’s last-mile delivery

Australia Post, the national mail service of Australia, faced the challenge of efficiently managing a significant surge in parcel deliveries during the Covid-19 pandemic. They needed strategic solutions for optimal route planning and delivery sequencing. To address this, they partnered with e2open and implemented its last-mile delivery solution.

e2open's solution provided drivers with optimized stop lists, accurate estimated times of arrival (ETAs), and the flexibility for manual adjustments. The implementation also integrated essential health and safety measures to ensure regulatory compliance. With e2open's expertise, Australia Post effectively navigated last-mile complexities, meeting increased demand with precision and reliability for over 13 million customers.

Australia Post