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88 Case Studies
A e2open Case Study
Tropicale Foods, the parent company of the #1 Latin frozen novelty brand in the U.S., needed to replace its manual shipment tracking and spreadsheet-based logistics process as demand grew and thousands of loads became harder to manage. The company also lacked the in-house transportation expertise needed to fully use a Transportation Management System (TMS), making it difficult to realize the value of its technology investment.
To solve this, Tropicale Foods partnered with e2open and implemented a TMS with Logistics as a Service (LaaS) and Reporting as a Service (RaaS). e2open helped them automate transportation planning, improve visibility, create carrier scorecards, streamline freight payments, and gain real-time KPI dashboards. In the first year, Tropicale Foods achieved strong TMS adoption, onboarded carrier partners, completed a successful RFP, unlocked cost savings, and improved performance reporting.