Case Study: Monarch Computer Systems streamlines operations with Sage 100 ERP from e2b teknologies

Monarch Computer Systems Takes Flight With Sage 100 ERP

Monarch Computer Systems, a direct supplier of computer systems, faced a significant challenge when a surge in e-commerce sales overwhelmed its existing Sage 50 accounting software. The company required a powerful, mid-tier system to manage its high volume of over 80,000 annual web transactions and improve its overall information flow. To address this, they partnered with e2b teknologies to implement a new ERP solution.

e2b teknologies provided Monarch with Sage 100 ERP, along with specific Inventory Management, Return Merchandise Authorization (RMA), and StarShip modules. This solution streamlined operations, transformed the returns department into a profit center, and provided robust management reporting. The implementation by e2b teknologies resulted in vastly improved corporate efficiency, enhanced customer satisfaction, reduced employee frustration, and gave Monarch the necessary room to grow without overstressing its infrastructure.