Case Study: West Coast Utility modernizes large meters and boosts revenue with E Source AMI support

West Coast Utility modernizes large meter program with E Source and replaces obsolete meters across the field

A West Coast utility faced the costly challenge of upgrading its outdated large water meters to meet new standards in preparation for an advanced metering infrastructure (AMI) deployment. Many meters were obsolete, inaccurately measuring flow, and their locations lacked sufficient space for necessary bypasses and test ports. The utility engaged E Source to help navigate this complex process.

E Source worked closely with the utility and its AMI installation vendor to conduct comprehensive field surveys. They provided a full report with evaluations and recommendations, identifying which meters, valves, and piping needed replacement or upgrading. Following the utility's approval, E Source assisted with the installation and provided quality assurance. As a result, the utility confidently modernized its infrastructure and has seen an increase in revenue.