Case Study: California Agency reduces real water loss by 25% with E Source

California Agency reduces real water loss by 25% with E Source

The customer, a California agency, was new to water loss management and needed assistance from E Source to comply with state regulations. The agency faced challenges in producing accurate water audits due to unreliable data, which prevented them from justifying and prioritizing cost-effective water loss control actions.

E Source helped the agency improve its billing data accuracy and conducted meter testing, which revealed over-registration that had inflated real loss estimates. By implementing E Source's recommendations, including annual leak surveys, the agency reduced its real loss by 25%. Furthermore, E Source assisted in securing parameter adjustments from the state, which raised the agency's real loss performance standard by 51%, making future regulatory compliance more achievable.