Case Study: City of Omaha streamlines plan review with e-PlanSoft

City of Omaha integrates feedback in as little as 6 months with e-PlanSoft

The City of Omaha’s Planning Department faced significant internal resistance and workflow challenges during its digital transformation, needing to move from traditional, paper-based plan review methods. Partnering with e-PlanSoft and implementing their electronic plan review software, the city aimed to overcome these "people problems" and reshape ingrained habits to improve efficiency.

e-PlanSoft worked closely with the city to ensure a smooth transition, including empowering external departments by providing tools and addressing internal resistance through hands-on product experience. The solution delivered tangible results, including a drastic reduction in physical paperwork and a more streamlined, collaborative review process. e-PlanSoft demonstrated its commitment by actively incorporating the city's feedback, with suggested features often appearing in software updates within six months.

City of Omaha