Case Study: Tele2 enhances its mobile app experience with e-Legion

Tele2 keeps app crash-free at 99.9% with e-Legion

The customer, Tele2, a major mobile operator, engaged the vendor e-Legion to undertake a complete redesign of its key customer communication channel, the My Tele2 mobile application. The challenge was to modernize the app to maintain Tele2's trendsetter status by incorporating current and future design trends to better engage existing users and attract new ones.

e-Legion implemented a solution that included improved navigation, quick actions, number cards, customization, and new features like widgets and a dark theme. This resulted in a highly stable app with a 99.9% crash-free rate and exceptional user adoption, achieving 10 million monthly active users and 1.7 million daily active users. The redesigned app received high ratings of 4.7 and 4.6 in app stores, was recommended by the App Store, and was recognized as the best by Roskachestvo, all while helping e-Legion earn the valued title of being Tele2's product team.

Tele2