Case Study: Tyco achieves faster, more efficient asset audits with E-ISG Asset Intelligence’s eQuip! Enterprise Asset Management system

Implementing the eQuip! Enterprise Asset Management system at Tyco

Tyco Integrated Security, a business unit of Tyco serving security customers nationwide, needed a better way to complete annual inventory audits for hundreds of thousands of security devices across federal buildings. Its manual process was labor-intensive, error-prone, and difficult to scale, especially because the existing system lacked flexibility and mobile support for technicians using their iPhones. Tyco selected the eQuip! Enterprise Asset Management system from E-ISG Asset Intelligence to address these challenges.

E-ISG Asset Intelligence implemented eQuip! and its mobile app so technicians could audit assets onsite with their existing iPhones, while audit data updated asset records automatically and reduced PMO manual entry. Tyco completed the migration of about 500,000 asset records, trained hundreds of technicians, and finished the rollout in under nine months. The result was significant: Tyco eliminated FedEx shipping costs, dedicated servers, and a data entry team, while also reducing technician audit hours and increasing the number of devices audited per technician per day.

Tyco

Chris Czanowski

Deputy Director of Operations