e-Emphasys
14 Case Studies
A e-Emphasys Case Study
General Equipment & Supplies, a leading distributor of construction, aggregate, and mining equipment headquartered in Fargo, North Dakota, needed a better way to manage customer, equipment, parts, service, and accounting information across its growing multi-location business. The company wanted an ERP system that could deliver fast, organized information, track assets and business processes more effectively, and provide a complete view of every customer and machine relationship. e-Emphasys ERP was selected to help replace the older distributor system and support future growth.
e-Emphasys implemented its ERP platform for General Equipment & Supplies, providing integrated support for sales, service, workshop, warehouse, planning, scheduling, accounting, and equipment tracking. The solution also improved OEM integrations and automation, including Komatsu interfaces and stocking lists. As a result, General Equipment & Supplies reported a 50% reduction in warranty receivables losses, a 20% reduction in inventory carrying costs, and a 15% improvement in cash conversion cycle, along with stronger visibility, more accurate information, and lower infrastructure costs.
Don Shilling
President