Case Study: IATA achieves global absence visibility with e-days

International Air Transport Association (IATA) - Customer Case Study

The International Air Transport Association (IATA), a global aviation association operating across 56 countries and about 1,600 users, needed a better way to manage and consolidate absence data worldwide. Its previous online system was not purpose-built for absence management, was only used in some locations, and made it difficult for central teams to quickly gather accurate reporting for management. IATA turned to e-days and its absence management solution, including holiday booking, auto calc rules, absence tracking, and reporting.

e-days implemented a global absence management system that gave IATA employees, managers, HR, and leadership a single view of leave and absence activity across all locations. The result was faster and more reliable absence booking, improved visibility for teams and managers, timely overtime processing, and reports that could be shared with payroll more efficiently. IATA also reported strong support from the e-days team and greater confidence in leave balances and system accuracy.

International Air Transport Association (IATA)

Liia Rikson

HR Technology Manager