Case Study: Holcim achieves huge rebate savings with e-bate

LafargeHolcim - Customer Case Study

Holcim, the global construction materials leader, was struggling in Malaysia with highly complex rebate management built on unreliable Excel spreadsheets. Their process involved thousands of manually maintained rates across many invoice lines, with frequent price changes, no effective tracking or audit trail, and heavy manual work to process payments.

e-bate implemented its calculation engine with a bespoke front end across Malaysia in just 9 months, replacing the manual system with an automated, auditable rebate process. e-bate improved control and transparency, reduced man-hours and rebate queries, cut human errors by 20%, and helped Holcim manage 4,402 agreements and £81 million in annual rebate transactions.

Holcim

Moses Tan

Sales Manager