Case Study: Sugro achieves greater rebate visibility and efficiency with e-bate

From manual spreadsheets to a customer-focused platform

Sugro, a UK-based buying and marketing co-operative, faced the challenge of managing millions of pounds in rebates for its nearly 100 members using manual spreadsheets. This labor-intensive process provided limited visibility into complex deals and member performance, prompting them to seek a rebate management solution. They selected the e-bate platform for its superior functionality and experience in their industry.

By implementing e-bate, Sugro gained a customer-focused portal that provides its members with real-time visibility into rebate deals and performance tracking. The vendor's solution automated the process, drastically reducing manual work and human error while improving accuracy and auditability. This has led to more transparent relationships with suppliers and members, supporting mutual growth for a co-operative with over 80 members and a group buying power exceeding £2.5 billion.

Sugro