Case Study: Urbandoor speeds up and de-risks email production with Dyspatch

How Urbandoor moves faster when testing and iterating on email content

Urbandoor, a global marketplace for furnished apartments, needed a safer, faster way to manage business-critical transactional email across a distributed team. Working with Dyspatch and its no-code email builder, the company wanted a centralized template management system that would let technical and non-technical stakeholders collaborate without risking compliance issues, broken templates, or slow production cycles.

Dyspatch provided Urbandoor with a no-code email workflow that sat outside the critical path of email, supported locked template sections for GDPR compliance, and integrated with their continuous integration process and Litmus previews. As a result, Urbandoor sped up email production, reduced errors, eliminated reliance on third parties, and improved transactional email performance, helping the team move faster and focus on growth before Urbandoor’s acquisition by Airbnb.

Urbandoor

Dave Greenstein

Chief Architect & Head of Growth