Dyspatch
18 Case Studies
A Dyspatch Case Study
Korbyt, a 200+ employee workplace experience SaaS, faced a bottleneck: a two-person email team (led by Design Director Jacob Court) was hand-coding, testing, and troubleshooting every email, a process that took a day or two per message and limited creativity and scale. They turned to Dyspatch and its no-code email builder/modular design system to solve this resource strain.
Dyspatch delivered reusable, responsive modules and the Dyspatch Markup Language (DML), plus integrated Litmus testing and Pardot export support, so Korbyt could build personalized emails without hand-coding. The impact was dramatic: emails that once took 1–2 days now take as little as 15 minutes (99% faster, 99.48% cited), with 80% less troubleshooting and 75% less time spent on QA, plus faster time-to-market for new templates.
Jacob Court
Design Director