Case Study: Bluebeam achieves autonomous localized email management with Dyspatch

Bluebeam's Journey to Autonomous Email Management

Bluebeam Inc., a software company serving architecture, engineering, and construction teams, needed a better way to manage transactional emails. Its templates were hard-coded in a notification service, so even small updates required developers, and the company had no practical path to localization for its global user base. Bluebeam turned to Dyspatch to remove the email bottleneck and give product teams more control over email management.

With Dyspatch, Bluebeam moved email ownership out of engineering and into the hands of 20+ non-technical stakeholders using a drag-and-drop workflow, collaborative approvals, and a Smartling integration for automated localization. The result was localization across 12 languages, fewer email-related development requests, eliminated deployments for simple changes, and significant engineering time saved for higher-priority work. Bluebeam also reported a smoother onboarding experience and responsive support from Dyspatch.

Bluebeam Inc.

Adriana Valencia

Product Manager