Case Study: New York State Department of Agriculture & Markets achieves improved connectivity and fewer IT support calls with Dyntek

Dyntek prepares new NY Agriculture & Markets Food Lab for state-of-the-art future

The New York State Department of Agriculture & Markets needed to modernize its aging Food Lab infrastructure as it moved into a new 70,000-square-foot facility, while its small IT team had limited bandwidth to manage the project. The department also wanted to replace an antiquated network that caused slow or unreliable connectivity, and it turned to Dyntek for help with a next-generation Cisco Borderless Network and IP phone system.

Dyntek designed, planned, and implemented the network, helping simplify the architecture, reuse existing hardware where possible, and upgrade supporting infrastructure at the main facility. The result was a smooth move and a greatly improved user experience, with fewer IT support calls, better connectivity, and less pressure on staff; the department specifically reported significantly fewer calls about lost or poor connections after the transition.

New York State Department of Agriculture & Markets

Boris Rabovsky

Network Administrator