Case Study: Macquarie Bank achieves more reliable banking experiences with Dynatrace

Macquarie Bank boosts reliability to 99.95% availability with Dynatrace

Macquarie Bank, the retail banking arm of Macquarie Group, needed to proactively ensure service reliability and resilience across its multicloud environment to maintain customer trust. To move from a reactive to a predictive approach and achieve its 99.95% availability target, the bank required unified visibility and shared context across its entire technology stack.

By implementing the Dynatrace observability platform, Macquarie Bank gained AI-powered insights and end-to-end visibility into critical customer journeys. The solution from Dynatrace enabled automated release verification, faster issue resolution, and proactive problem prevention. This resulted in a significant reduction in major incidents, improved mean time to detect and resolve issues, and allowed the bank to innovate faster and safer.

Macquarie Bank