Case Study: Fujitsu achieves faster issue resolution and operational efficiency with Dynatrace

Fujitsu cuts troubleshooting time from over a day to 1-2 hours with Dynatrace

Fujitsu, a global IT vendor and Japan's leading comprehensive technology company, faced a challenge in managing the complexity of its digital transformation initiative, which involved standardizing over 4,000 internal systems. To support this effort and improve operational efficiency, Fujitsu needed comprehensive visibility across its cloud and on-premises environments. This led them to select the Dynatrace observability platform.

By implementing Dynatrace, Fujitsu gained real-time, end-to-end visibility into its systems, enabling automatic discovery and rapid root cause analysis. The solution from Dynatrace has drastically reduced incident resolution times from over a day to just one or two hours. This efficiency gain is estimated to save Fujitsu approximately 9,960 hours of troubleshooting time annually across 1,000 virtual machines, freeing teams to focus on higher-value work and building a foundation for autonomous operations.

Fujitsu