Case Study: FreedomPay achieves end-to-end AI visibility with Dynatrace

FreedomPay embeds AI across 3 billion+ transactions with Dynatrace

FreedomPay, a financial services company that processes billions of transactions globally, faced the challenge of scaling generative AI across its platform responsibly. They needed full visibility into their AI models' behavior, performance, and cost to build trust and ensure enterprise adoption. To address this complexity, they turned to the Dynatrace platform with its support for OpenLLMetry.

By implementing Dynatrace, FreedomPay gained end-to-end observability across its entire AI stack. This solution provided full transparency, enabling proactive issue resolution, optimized costs, and reduced operational complexity through tool consolidation. As a result, FreedomPay can now innovate faster, accelerating the deployment of new AI-driven capabilities with confidence and maintaining its competitive edge.

FreedomPay