Case Study: Carnival Cruise Line achieves cloud confidence and smarter observability with Dynatrace

Carnival Cruise Line boosts cloud confidence with Dynatrace as 1 in 4 reservations go through its website

Carnival Cruise Line, a major cruise operator with over $10 billion in annual revenue, faced challenges with digital performance monitoring as it moved to the cloud. Using multiple legacy tools that generated floods of alerts and false positives, the company lacked the visibility needed to ensure business-critical operations, such as its website which handles one in four customer reservations. They turned to the AI-powered observability platform from Dynatrace for a solution.

By implementing Dynatrace, Carnival consolidated its monitoring tools into a single, AI-assisted view. This eliminated false positives and provided real-time, actionable insights, allowing IT teams to focus on optimizing business outcomes like conversion rates. The solution's automatic capabilities future-proofed their cloud migration and enabled confident validation of new application builds against performance baselines. Ultimately, Dynatrace provided the observability needed to master their cloud environment and accelerate innovation.

Carnival Cruise Line