Case Study: Agos enhances digital credit reliability with Dynatrace

Agos cuts log management costs by 50% with Dynatrace

Agos, Italy's leading consumer credit provider, faced challenges in maintaining reliable digital services and controlling costs during its cloud migration to AWS. They needed real-time, end-to-end observability to proactively identify issues and optimize performance. To meet this need, they turned to the Dynatrace platform.

By implementing Dynatrace, specifically its Grail log management solution, Agos consolidated its fragmented logging tools. This provided unified observability, enabling teams to quickly diagnose issues and gain actionable business insights. The solution reduced log management costs by over 50%, improved their Net Promoter Score by 12 points, and provided the necessary tools for proactive regulatory compliance. Dynatrace also empowered Agos to monitor and optimize its cloud resource consumption to support its sustainability goals.

Agos