Case Study: ADT strengthens security system resilience with Dynatrace observability

ADT cuts log monitoring costs by 30-40% with Dynatrace

ADT, a home and business security systems company, faced the challenge of managing the complexity of its new ADT+ platform, which is built on Kubernetes across multiple cloud regions. They needed an observability solution to provide visibility across their distributed systems and proactively identify problems before they impacted customers. To address this, they implemented the Dynatrace observability platform and its Grail data lakehouse.

By unifying logs, traces, and telemetry data within Dynatrace, ADT's engineering teams gained a single pane of glass for monitoring. The solution's AI capabilities, including Davis AI and AutomationEngine, enabled faster root cause analysis and automated issue resolution. As a result, ADT reduced log monitoring costs by 30-40%, decreased mean time to resolution (MTTR) by 200%, and resolved some common issues in seconds instead of hours. Dynatrace provided the high-quality data and insights necessary to proactively improve customer experience and drive innovation.

ADT